|Many Small and Medium-sized Businesses Concerned about IT Security, Resources to Run and Protect IT Systems|
FRAMINGHAM, Mass., Oct 06, 2010 (BUSINESS WIRE) --
A survey by Staples Advantage, the business-to-business division of Staples, Inc., finds that a majority of small- and medium-sized businesses (SMBs) are concerned about threats to IT security while many of them can increase steps to help protect their business information.
Nearly 60 percent of survey respondents said they are concerned about network security threats. In addition, more than 70 percent said that if an IT security incident took their business offline for one day it would significantly impact their business or potentially put them out of business altogether. Meanwhile, IT outsourcing has emerged as an important trend for SMBs challenged to maintain IT systems which are increasingly difficult to manage internally. The survey revealed that 40 percent of SMBs use external IT support to help run their operations.
"With limited resources, now more than ever, SMBs need to carefully consider the range of threats to their business and take action to protect and run their IT systems," said Jim Lippie, president, Thrive Networks, the IT network services business of Staples Advantage. "Information security threats can be overwhelming and the risks require more than traditional perimeter and host defenses to protect critical business data. The survey findings help show that IT managed services is becoming a 'must have' rather than a 'nice to have' for SMBs."
Additional key findings from the Staples Advantage survey include:
Staples Advantage Offers SMBs Best Practices to Reduce Security Risks, Avoid IT Downtime
To help IT managers and those responsible for IT decisions increase network security and avoid IT downtime, experts at Staples Advantage offer SMBs the following five tips:
Staples Advantage conducted an online survey of business decision makers at more than 100 small and medium-sized businesses across the US. The survey asked a series of questions about IT and its impact to business operations, taking into account a variety of technologies ranging from personal computers to smartphones.
Through its Technology Solutions line of business, Staples Advantage offers customers a full range of IT products and services from everyday desktop technology products to data center supplies and computing hardware, to national print management programs and managed IT services. For information about network services, please visit thrivenetworks.com and for additional information about technology products and services please visit staplesadvantage.com/technology.
About Staples Advantage
Staples Advantage, the business-to-business division of Staples, Inc. (Nasdaq: SPLS), serves mid-sized to Fortune 1000 companies, government agencies and universities with a wide range of office products, cleaning and breakroom supplies, technology, furniture, print and promotional products. Staples works collaboratively with its customers to enable procurement professionals to efficiently manage product and service programs with a low total delivered cost. Staples Advantage has been certified by J.D. Power and Associates for delivering "An Outstanding Customer Service Experience" for six consecutive years. More information is available at www.staplesadvantage.com.
Staples, the world's largest office products company, is committed to making it easy for customers to buy a wide range of office products and services. Our broad selection of office supplies, electronics, technology and office furniture as well as business services, including computer repair and copying and printing, helps our customers run their offices efficiently. With 2009 sales of $24 billion and 91,000 associates worldwide, Staples operates in 26 countries throughout North and South America, Europe, Asia and Australia serving businesses of all sizes and consumers. Staples invented the office superstore concept in 1986 and today ranks second worldwide in e-commerce sales. The company is headquartered outside Boston. More information about Staples (Nasdaq: SPLS) is available at www.staples.com/media.