Staples Advantage offers telecommuting solutions to improve employee and
FRAMINGHAM, Mass.--(BUSINESS WIRE)--Mar. 4, 2013--
Telecommuting programs make for happier employers and employees,
reducing absenteeism and stress, according to the second annual
telecommuting survey issued by Staples
Advantage, the business-to-business division of Staples, Inc. Nearly
all (93 percent) surveyed employees agree that telecommuting programs
are mutually beneficial, and more than half (53 percent) of business
decision makers state telecommuting leads to more productive employees.
By 2016, the number of regular telecommuters in the U.S. is expected to
reach 4.9 million, which represents a 69 percent increase from the
current level, according to a June 2011 report, “The State of Telework
in the U.S.” from TeleworkResearchNetwork.com. Employees and employers
agree that telecommuting is mutually beneficial:
75 percent of business decision makers notice happier employees
37 percent report less absenteeism
48 percent of remote workers say they are less stressed, compared to a
25 percent drop in stress when working from home as reported in last
As telecommuting continues to rise, it is important for companies to
think strategically about all aspects of their telecommuting programs to
ensure cost savings and productivity, as well as work/life balance.
Staples offers solutions for employers to help coordinate
telecommuting programs that support healthy and productive
environments for at-home workers. Staples solutions range from ergonomic
furniture selections and technology products and services to easy online
ordering and at-home delivery and set-up options.
“Telecommuting can help achieve balance between workplace demands and
life obligations, but being successful isn’t as simple as just sending
employees home with their laptops,” said Tom Heisroth, senior vice
president for Staples Advantage. “At Staples, we make it easy for
businesses to set up telecommuting programs with everything employees
need to be productive, including furniture, technology and office
Opportunity for Improvement
While it’s clear that telecommuting programs benefit all parties
involved, the survey pointed out areas for improvement for companies
seeking to maintain high satisfaction and productivity rates with a
growing at-home workforce. Most important, the survey shows that
businesses should evaluate their technology and furniture offerings to
improve telecommuting programs.
When it comes to support for at-home workers, the survey highlights
specific areas of concern:
59 percent of telecommuters do not use their company’s data backup
system, putting critical and sensitive information at risk.
33 percent of employees say dealing with IT issues is one of the most
difficult aspects of working from home.
17 percent of business decision makers offer furniture, but only 50
percent of those respondents offer furniture installation services
that can save workers time and improve productivity.
48 percent of telecommuters use furniture or technology that is not
ergonomically adjusted for them, which can lead to discomfort, loss of
productivity or injury.
Simple enhancements in these areas, such as implementing data backup and
improving connectivity for IT, as well as providing cost-effective
furniture solutions with easy procurement and set-up options, ensures
consistent products and services for all employees. These improvements
will transform the at-home work experience, making environments safe,
healthy and productive.
Staples Recommends These Easy Steps for Productive Telecommuting
Connectivity – With IT connectivity issues being a main concern
for both parties, telecommuting programs should ensure easy access to
email, document sharing, instant messaging and video conferencing.
Network Access – Provide remote VPN capabilities so
telecommuters can easily access the network.
Data Backup and Security – Employees need to be educated about
data backup and security best practices to avoid risky practices such
as emailing sensitive information.
Ergonomics –Incorporate ergonomic furniture options into
telecommuting offerings—59 percent of survey respondents would accept
company-purchased, ergonomic furniture, which would create a healthier
Storage – Desk and drawer organizers, file cabinets and
additional storage options help telecommuters minimize clutter and
maximize space, making home office environments more productive.
Sustainability – Environmentally preferable furniture options
not only help support individual employee and company green
initiatives, but also help promote healthier work and living spaces.
By providing quality technology and furniture options for telecommuters,
businesses will benefit from more productive, healthy and happy
employees – regardless of where they choose to work.
Helpful Resources for Businesses of all Sizes
Staples Advantage offers products and tips to keep businesses running
smoothly. For more information about Staples Advantage and solutions to
support telecommuting programs, please visit www.StaplesAdvantage.com/telecommuting.
About the Survey
Staples conducted an online survey of 150 business decision makers and
150 telecommuters at organizations of all sizes across the U.S. The
survey, conducted in November 2012, asked a series of questions about
telecommuting programs, supplies and services provided, reimbursement
Staples is the world’s largest office products company and second
largest internet retailer. For 26 years, Staples has served the needs of
business customers and its vision is to provide every product businesses
need to succeed. Through its world-class retail, online and delivery
capabilities, Staples offers office supplies, technology products and
services, facilities and breakroom supplies, furniture, copy and print
services and a wide range of other product categories. With thousands of
associates worldwide dedicated to making it easy for businesses of all
sizes, Staples operates throughout North and South America, Europe,
Asia, Australia and New Zealand. The company is headquartered outside
Boston. More information about Staples (Nasdaq: SPLS) is available at www.staples.com/media.
About Staples Advantage
Staples Advantage, the business-to-business division of Staples, Inc.
(Nasdaq: SPLS), serves organizations of 20 or more employees up to the
Fortune 1000, including global businesses, local, state and federal
government, healthcare organizations and educational institutions. The
Staples Advantage one source solution includes comprehensive products
and services from office supplies, technology and printing to
promotional products, furniture and facility supplies. Dedicated to
providing organizations with greater cost savings and improved ordering
efficiencies, Staples Advantage provides a customized level of account
support and best-in-class customer service. More information is
available at www.staplesadvantage.com.
Source: Staples Advantage
Nina Akerley, 469-262-4685