Staples Easy System Knows What You Need, When You Need It
FRAMINGHAM, Mass.--(BUSINESS WIRE)--Mar. 15, 2016--
Inc. (NASDAQ: SPLS), the leading office products retailer, today
announced that it has renamed its business-to-business (B-to-B) division
Staples Business Advantage.
This Smart News Release features multimedia. View the full release here:
“With more than 20 years of experience serving and fulfilling the needs
of businesses of all sizes, this brand re-launch emphasizes the many
advantages that our breadth of products, services and expertise offer to
sophisticated business buyers,” said Shira Goodman, president, North
Engaging with customers in new ways
Business Advantage also announced the opening of the company’s
newest and the largest Workplace Experience Center in Englewood, New
Jersey. This 67,000 square foot facility showcases how Staples helps
businesses prepare for the rapidly evolving workplace. Through a host of
smarter workspace solutions, from high-tech, touch-free restrooms to
cool cafés and collaborative furniture design, the Workplace Experience
Center demonstrates the role workspaces play in linking employees,
culture and business strategy together.
Pioneering new ways to shop
In conjunction with the B-to-B division’s name change announcement, the
company unveiled Staples Easy System, a breakthrough ordering ecosystem
that gives customers the flexibility to order products and services on
any device including the Staples Easy Button, anywhere, at any time.
Staples Easy System, currently in testing, removes the friction from an
ordering process made up of informal lists, email, verbal requests and
written notes for supplies. In addition to the current suite of mobile
and ecommerce tools, Staples Easy System allows any office employee to
place an order—using the next-generation Staples Easy Button, email,
text messaging or voice—anytime a product needs to be replenished,
regardless of whether they are near a copier or in a breakroom or
outside the office.
Staples Easy System gets smarter over time, remembering past orders and
anticipating customer needs. For example, if customers request “Green
Tea,” the Easy System knows precisely which brand or type of green tea
is preferred in their office.
Additionally, Staples Easy System consolidates orders from multiple
employees and devices into one shopping cart, making it easy to change
quantities, replace brands, delete items and approve the final order.
The Easy System also encourages the use of approved vendors, reduces
redundant orders and delivers greater budgetary control. As the system
evolves, more features will be added, like the ability to order catering
or flowers, or track order status. Staples Business Advantage Customers
can sign up to test the Easy System at www.staplesinnovation.com/easy.
“Staples Business Advantage is committed to providing the most
innovative resources and solutions in the market with the highest level
of convenience to customers,” said Neil Ringel, executive vice
president, Staples Business Advantage. “With Staples Easy System,
ordering will transcend the limitations of apps and browsers, giving
customers access to nearly 500,000 products ranging from office and
breakroom supplies to furniture and technology products and services,
anytime, anywhere and on any device, using the interface that is most
convenient to them.”
About Staples, Inc.
Staples retail stores and Staples.com help small business customers make
more happen by providing a broad assortment of products, expanded
business services and easy ways to shop, all backed with a lowest price
offers businesses the convenience to shop and buy how and when they want
- in store, online, via mobile or though social apps. Staples.com
customers can either buy online and pick-up in store or ship for free
from Staples.com with Staples Rewards minimum purchase. Expanded
services also make it easy for businesses to succeed with in-store
Business Centers featuring shipping services and products, copying,
scanning, faxing and computer work stations, Tech Services, full-service
Print & Marketing Services, Staples Merchant Services, small business
lending and credit services.
Business Advantage, the business-to-business division of Staples,
Inc., helps mid-market, commercial and enterprise-sized customers make
more happen by offering a curated assortment of products and services
combined with deep expertise, best-in-class customer service,
competitive pricing and state-of-the-art ecommerce site. Staples
Business Advantage is the one-source solution for all things businesses
need to succeed, including office supplies, facilities cleaning and
maintenance, breakroom snacks and beverages, technology, furniture,
interior design and Print & Marketing Services. Headquartered outside of
Boston, Staples, Inc. operates throughout North and South America,
Europe, Asia, Australia and New Zealand. More information about Staples
(NASDAQ: SPLS) is available at www.staples.com.
View source version on businesswire.com: http://www.businesswire.com/news/home/20160315005489/en/
Source: Staples, Inc.
Shweta Agarwal, 508-253-8249