Orders on Staples.com to be Delivered by 7:00 p.m. in Eight Major
FRAMINGHAM, Mass.--(BUSINESS WIRE)--Jun. 14, 2016--
Staples, Inc. (Nasdaq: SPLS) announced today it will be launching
“Staples Rush,” its same-day delivery service to Staples.com customers
in major metropolitan areas across the U.S., bringing businesses the
products and services they need to make more happen faster than ever.
Customers placing orders by 3:00 p.m. local time Monday – Friday on Staples.com
for delivery in specific areas of select markets will soon be able to
choose during the checkout process to have their orders delivered by
7:00 p.m., initially for a fee of $14.99 per delivery, which may be
subject to change while the project is in beta. The service is now live
in parts of Boston, Dallas, and Manhattan with other cities including
Chicago, Houston, Los Angeles, San Francisco and Seattle to follow
shortly. Additional products and services (such as Copy & Print) will
also be added in the upcoming months. Further, Staples Rush will
eventually roll out to contract customers of Staples Business Advantage,
Staples’ business-to-business division.
“Businesses want their online orders fulfilled faster than ever,” said
Faisal Masud, executive vice president, global e-commerce, Staples, Inc.
“Thanks to Staples’ unmatched omnichannel capabilities, which already
include the ability to buy online and pickup in store, we will deliver
the products customers need when they need them, so they can make more
happen without having to wait on shipped orders.”
Staples Rush will cover thousands of products available in
Staples’ stores, and the company will leverage its own world-class
supply chain organization, including its network of retail locations, to
fulfill same-day delivery orders. In most markets, Staples will be
utilizing its own delivery fleet to provide an unmatched level of
service to their customers. All items must be marked especially for
same-day-delivery in order to be eligible.
“By offering a wholly-owned same-day delivery experience, Staples is
providing businesses the type of customer service they’ve come to expect
from us throughout their entire transaction,” said Mike Bhaskaran,
executive vice president, supply chain & logistics, Staples, Inc. “The
development process for Staples Rush is a truly a collaborative and
cross-functional effort that brought together different areas of
expertise, including supply chain, e-commerce and merchandising, to
create a valuable service for our customers.”
More information can be found at www.staples.com/rush.
About Staples, Inc.
Staples retail stores and Staples.com
help small business customers make more happen by providing a broad
assortment of products, expanded business services and easy ways to
shop, all backed with a lowest price guarantee. Staples offers
businesses the convenience to shop and buy how and when they want - in
store, online, via mobile or though social apps. Staples.com customers
can either buy online and pick-up in store or ship for free from
Staples.com with Staples Rewards minimum purchase. Expanded services
also make it easy for businesses to succeed with in-store Business
Centers featuring shipping services and products, copying, scanning,
faxing and computer work stations, Tech Services, full-service Print &
Marketing Services, Staples Merchant Services, small business lending
and credit services.
Staples Business Advantage, the business-to-business division of
Staples, Inc., helps mid-market, commercial and enterprise-sized
customers make more happen by offering a curated assortment of products
and services combined with deep expertise, best-in-class customer
service, competitive pricing and state-of-the art ecommerce site.
Staples Business Advantage is the one-source solution for all things
businesses need to succeed, including office supplies, facilities
cleaning and maintenance, breakroom snacks and beverages, technology,
furniture, interior design and Print & Marketing Services. Headquartered
outside of Boston, Staples, Inc. operates throughout North and South
America, Europe, Asia, Australia and New Zealand. More information about
Staples (NASDAQ: SPLS) is available at www.staples.com.
View source version on businesswire.com: http://www.businesswire.com/news/home/20160614005245/en/
Source: Staples, Inc.
Scott Michel, 508-253-4272